Watch out for CG Direct
I worked for this company for a couple of months. I would ask a question and the team lead and the boss would contradict each other. One of them would say do it this way and the other would say the opposite. We had a team chat room on skype where we would talk to our team and try to help but especially on the weekends a team lead was never available to answer any questions and even during the week they weren't there to help. The training was fast paced which I didn't mind but they left HALF of the things that we needed to know OUT of the training!! I didn't mind working for them since it was money coming in every week UNTIL I get terminated because a customer calls in and tells me that he was on the phone and heard the agent talking on a phone to a family member about getting pull ups! He said that e waited and waited and figured ok she will eventually to me, but nope she never came on the line and continued on blabbing to her family members in the background. When the...
