May 26, 2012

Last weekend in May already!!

My goodness..where has this year gone??! I swear it seems like yesterday we were bringing in the new year which wasn't starting off that great but is getting better and will only continue to get better and better!
Rough patches with family, they are family but they aren't true family! I have been the black sheep of my family since the day I was born!! Not looking like my mother, not looking like any of my other family and not knowing until I was 30 who my bio dad was/is!!
I lost the only 2 people in my family that I feel gave me a fair shake so to speak on being grandfather and my uncle...lost them both to cancer a few years ago. My grandfather its been over 10 years and my uncle .. A little over 3 years now..I miss them both so much!
The rest of my family (aunt and especially mother) has never treated me like I think that I deserve to be treated because I look so much like my bio dad, not blonde hair and blue eyes like mother dearest!
This year my family proved to me once again and to my children sadly enough there true colors through and through!! My mother, half-brother, aunt and one of my cousins showed who they really are and who I have known they are for years but my kids never realized what they really were until this year!! Not at all good either!
Don't understand how they can be so rude, mean and just outright hateful! It doesn't matter they are that way to me, BUT when you bring my kids into it...oh hell no!! Get ready for a fight!!!!
They will live there lives and wishing them the children will continue to live there lives with me where they belong until they are grown and live there own lives but I will never treat them any different when they are grown and on there own from now. I will always be here for them no matter what and although they might not always get everything that they want want want they will always feel the love that I show them daily!!
Since my family is out of my life and my children's lives I have felt so much stress lifted off of my shoulders!!! Yes I still have stress but nothing like they were piling on me!! So good luck to all of them, I know who my true family is and even though they aren't "blood" related they are my family and have been since day 1! My friends and there families they have always been there for me anytime anywhere no questions! And they don't judge me when I got down and when I made mistakes they were there for me as I am for each of them. My best friends and there families are the greatest. Most of them I have known since back in high school..I love that they are special to me and we still keep in them each and every one!
So as this last weekend in May is coming up on us...I realize that almost half of this year is gone and by the time that half of this year is gone I will have bigger and better things in my life.
I'm moving up in my job..I'm a staffing manager and really love that, along with taking a course for my work and I am bettering myself education wise as well with taking courses for my upcoming Real Estate career which I am extremely excited about!! I have worked in customer service over 10 years and for the past 3 years I got into the admin part of the Real Estate field and absolutely fell in love with it! So i want to further my career goals by staying in customer service that I love so much but also studying more Real estate so I can do more in that field as well.
Have a great and safe Memorial Day weekend everyone.

May 25, 2012

Memorial Day Weekend

Thankful to all of the military that fight for our freedoms daily. So thankful that we are in a country where we are free.
 Very grateful to all that have fought and lost there lives and loved ones for fighting for our freedom..don't ever take it for granted...
Have a great and safe weekend everyone!

Work classes start soon too :)

So I also got enrolled in my class for work this week!! Awesome!! I am thrilled about it too! It also starts on June 4th. I am taking it in the evening for 4 hours so that will be fun so that during the day I can work and spend time with my kids some and do my college courses.
Its going to be a busy summer but I am really happy to get it going! I have been waiting awhile for the work class to start and now its right around the corner!! So thrilled!!! So I will be doing the work course for about 4 weeks I think June 4th-July 6th so yea that will be cool and then I can work and still do my managers job with that company during the day and make sure that my agents are doing good and not having issues with the classes etc. Some of the classes last for a few months which is going to be challenging but I know that they can do it as long as they keep thinking positive! After 3-4 weeks they start doing calls for a week then they go back to classes for the 2nd half and then do another week of calls and then back to the 3rd part I think but either way I have faith in the agents that are enrolled and ready to go!
Still hiring more. We need to get some great new agents in and get them ready to go and in the classes so that they can start there career in customer service working at home. Yes its a real job where you work at home and take calls inbound calls for major companies not a work at home business or opportunity..a real job where you make $8 to do customer service  I love the customer service field and once I got into doing the Real Estate admin 3 years ago I so fell in love with it!! So I figure work the customer service part time with the manager position and make good money there and while doing those study up and do the Real Estate thing to where I can do that as well which is something that I love!
I am determined more then ever to make this a great year. So far its been full of its ups and downs but I know that it will keep getting better....better lasts longer then the rough patches..sometimes it just takes time to get through the rough patches....

Officially Enrolled and Registered in Summer classes! RE career starts!!

I am so flipping ecstatic!!!! I am now officially enrolled and registered into two classes for the Summer sessions one and three. I am taking my Real Estate class to get started in my Real Estate career and then I enrolled in a keyboarding class...there wasn't too many classes to choose from since I just now was able to get into them! But for the Fall semester I am SO going to be enrolling extra early as I can and get the classes that I need in. I can't wait!! So excited. Classes start a week from Monday and instead of spending $202 at the college bookstore, the guy told me that I could order the books somewhere else..duh! Why didn't I think of that! Good grief so I went on Amazon and got both of the things that I needed for $113 or so!! Much cheaper then the bookstore. The one thing for keyboarding with the software new at the bookstore was over $150 or so new and I got it on Amazon for $80 I think it was and then the other book that I needed at the college bookstore was $50 and I got it on Amazon used for $18 I think it was then the tax and the shipping is what brought it up to the $113 or yea saving money! Not too sure why in the world the book at the college bookstores are so high but they are! I would rather do the used book since I will be using it one short semester and then sell it cheap to someone else needing it next semester or something..
So everything is done, enrolled and paid for and the books paid for and on the way!! Can't wait!

Kevin Costner & Modern West - Let me be the one

I was looking to see who was coming to town and found that Kevin Costner & Modern West are...never knew that he sang...but he's a very talented guy and sounds pretty good!! So I might just have to go see him in concert :)

May 21, 2012

Looking for Dependable and Reliable customer service agents

Good evening everyone,
I wanted to let you all know that I am in full force hiring mode so please if you are interested in working as a Customer Service agent and are dependable and reliable and can follow directions and get things done in a timely manner then keep reading and if you meet the requirements then please send me your resume and we can go from there.
Email me your resume:
Here are the requirements:

These are the requirements we are looking for


Currently we are hiring and looking for motivated individuals who will be working from home from there computer no transportation is needed, you will be working in the comfort of your own home. We require that all agents go through a 4 week training program. Upon successful completion of your training program a $80.00 bonus will be applied on your first paycheck. Training will consist of only 3-4 hours a day for the next 4 week Mon-Fri, weekends and holidays OFF. Each agent will have to pay for their own back ground check which is 13.00 dollars Pay will be 8.00 per hour when they finish the training.

With employment

·        Must work minimum of 25 per week with opportunities of overtime

·        GUARANTEEED Schedule is MON- FRI with Weekends and Holidays OFF.

·        Must have proper and understandable English. Bilingual is a plus.

·        Must buy your own "Noise Cancelation Head Set" with a landline phone


·        Must have Customer Service Experience.

·        Must have extensive computer skills

·        Must pass a background check

·        Must have either Windows XP, Mac OSX or Windows 7, NO other programs can be accepted.

·        Must have HIGH SPEED Internet.

All agents will need to be trained in operating all of the following positions:

-Actively take customer support calls for customer that are in the "Working On My Return"
Section of the TurboTax software.
-Learn how to use the Turbo Tax product to accurately and efficiently resolve customer
Inquiries on the first contact.
-Provide superior support and service for both platform and product issues.
-Handle problem resolutions that may require follow-up and/or escalation to a higher level

- Demonstrate empathy and a pleasant and professional telephone manner
- Use effective listening skills to gather, document and process necessary
Information to provide timely Roadside Assistance to AAA members.
-Work with members to determine the best course of action, explaining
Membership benefits and what action will occur.
-Offer advice and assistance to help members cope with their situation.
-Using D2000©, a Windows based PC application; enter accurate information
And comments related to member's Roadside Assistance needs

Disney Reservations
Handle incoming calls, primarily from direct guests, by locating and
Booking locations based on guest needs.

All jobs are basically the same. They will be taking inbound calls for all clients. Pay is 8.00 per hour

RIP to Donna Summer and Robin Gibb

RIP to the Disco queen Donna Summer who lost her battle with lung cancer Friday the 17th. RIP Donna
And also RIP to Robin Gibb who we lost Sunday the 20th. Loved the Bee Gees

May 20, 2012

Got accepted into the Summer I & III sessions of college!!

Friday I got an email from the college that I wanted in..just a community college so huge University or anything. I got accepted in again..and this time I am going for Real Estate!
I figure since I have done the customer service for over 10 years and love it so much and then had the 3 years or so of doing admin work in the real estate field that heck why not push myself and go for Real Estate.
The way that I look at it, no matter what the economy is doing no matter how many people are losing there jobs or making new ones, there is always houses for sale, for rent and there are always people wanting to buy/sell and rent so why not get in the middle of it all and start making some really good income doing something that I love doing..customer service and real estate.
I love working the back end of it all. I love doing the contracts and calling and following up with the banks and the buyers and sellers and making appointments to show homes and so forth. So I am thinking that getting on my own and doing this that I can move forward whether its in the way of doing the admin work in the office work or maybe getting my license and listing homes myself. Or whether its off in another direction in the real estate field..its an active field that isn't going anywhere that's for sure and having so much customer service experience is a great thing to have when going into that field. The last thing that you want when your looking to buy, sell or even rent is someone that has crappy customer service (business/company wise) who business that I came up with years ago might just eventually make the spot light in the real estate field. How awesome would that be?
I am so proud of myself moving forward with many of my goals that I made for myself this year...I had made a list of goals for me to do this year and they are coming along ... Feeling good about this year even if its been a trying year so far..I think that its going to be getting better for me and for my kids...

Army Wives and other LIfetime Shows I love to watch!!

I absolutely swear that I live for my lifetime shows!! LOL...I remember watching Army Wives for the first time years ago not too sure exactly what it was...and by the end of that show I had tears falling and couldn't wait until the following Sunday to watch it again!! Loved it from the first moment that I watched it and haven't stopped yet!
Tonight was another tear jerker of a show! I will leave it at that for those that haven't had the chance to watch it yet....Good news...its coming back June 24th!! I can't wait! Yes counting the days until it returns!
Another lifetime show that I fell in love with because I had watched the movie and loved it is The Client List with Jennifer Love Hewitt. I absolutely crave that show!! LOL...Can't get enough of it! And I think that it said there was only 2 more shows until the season finale of that show..good news on that though is that Drop Dead Diva is returning on the 3rd of June so just 2 more weeks until its back!
Drop Dead Diva....another one that I can't seem to live without..although I have to admit I have somewhat forgot how it left us all hanging!!! So I am going to have to get on the lifetime site and see if I can't find the last show and watch it again and refresh my memory.
And then there is the Dance Moms!! OMG!! Love it! I watched a few of the Dance Moms Miami show but I didn't get into it as much as I have the original Dance moms...and its coming back on June the 5th!! YES!
Do any of you out there watch any of the shows and what do you think of them?
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